Most people are aware of the old idiom, “Never judge a book by its cover.” And though most people are aware of it, it doesn’t mean they always follow the advice. This rings especially true with retail consumers.
If a customer walks into a strip mall and sees garbage lying on the floor around the garbage cans, unattended children, messy and disorganized vendors and store fronts, what do you think they will do? Definitely not continue on to spend money in that establishment. This is because appearance means a lot to retail shoppers. They don’t want to spend money at a place that obviously doesn’t care about its customers or outward appearance. The same can be said for nearly any establishment be it a grocery store, bowling alley, movie theater, or mall.
So, what does this have to do with hiring security guards? Well, everything. Having security guards patrolling your strip mall, apartment complex, car dealership, or other business gives customers a first impression which brings nothing but positivity to your establishment. Consider the following:
Having Security Guards Brings A Sense Of Protection
Customers will see your security guards and immediately feel more at east about shopping in your establishment. Security guards both outside the building and inside provide you and your customers a sense of wellbeing and peace of mind.
Boost Crime Prevention
Security guards have had extensive training in the identification of crime, no matter how subtle any would be thieves or drug dealers are being. Plus, just seeing the guards on the premises will make any wrong doer think twice about trying anything, more than likely sending them packing before they get a chance to cause trouble.
Added Customer Service
Having security personnel stationed in and around your property can act as additional customer service representatives. A guard stationed at a front desk can interact with customers and write down reports of missing electronic devices, suspicious activity, and even tips about possible shop lifters. Plus, it adds a secure and easily identifiable ‘lost and found’ area where customers can bring items they’ve found, or come in hopes of finding their lost item. Security guards can act as helpful way finders, and be a beacon of hope to a frightened lost child. No matter their role, increased interaction will be occurring between them and your customers, painting your business in a positive light.
Professional Handling Of Crime
Professional security guards have been trained in the proper ways of dealing with armed or on the run thieves and criminals. Avoid putting yourself and your customers at risk by having trained security on hand to safely and professionally diffuse potentially dangerous situations.
Whichever way you look at it, having security guards stationed around your establishment provides excellent opportunity to boost your customer satisfaction and your own peace of mind. If you would like to read more about the benefits of other security measures such as live video monitoring, we welcome you to visit ourwebpage. Additionally, you can contact us directly with any questions you may have.